About Our Services
Getting help is as easy as 1-2-3...
Our services
aren't free, so before you go any further, may we suggest
you look at our Free Advice section, which offers a
plethora of hints, tips, and suggestions that may be all
you need to resolve your issue. Or, if you'd prefer to
have me or one of my excellent technicians perform any
needed Quick Checks and Fixes, we'll be happy to do
so--just ask.
Either
way, here's how to get help now:
1. Tell us what you need.
Just click the big red button at the bottom of this page.
That will open a blank email message; use it to convey your
needs to "the brain trust," (e.g. all of the skilled
technicians on duty at the time). We'll need to know what
Mac model you're using, what version of Mac OS you have
installed, what software is involved in the problem, etc.
After we've mulled it over a bit, we'll contact you by
telephone, email, or both (let us know which you prefer).
At this time we'll provide you with our estimate: What we
propose to do for you, approximately how long we think it
will take, and how much it will cost.
2. Set up your
appointment.
We hope you'll find our estimate satisfactory; if you do,
the next step is to arrange an appointment with me or one
of my experienced Mac technicians.
3. Sit back, relax, and enjoy having an experienced
Macintosh technician resolve your problems right before
your very eyes.
That's right-just sit back and relax while we take care of
your problem for you.
It really is that simple. But since we realize some of you
may want more information, we've prepared a comprehensive
FAQ (Frequently Asked Questions) page; click HERE to visit it now.
For information about our reasonable prices, click HERE.
To learn more about our Internet-enabled remote control
software, which allows us to see your screen and control
your Mac remotely in real time, click HERE.
And last but not least, if you’d like to read what
some of our clients have said about our services, click HERE.

